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Conversations in Cultural Competency

News, tips, and commentary about cultural competency in healthcare.

Ensuring Health Equity for LGBTQ Patients Across Generations

The United States has a long history of anti-LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer)...

News Media Call on Dr. Betancourt to Illuminate COVID-19 Disparities

Top media outlets, including NPR and CNN, have turned to Quality Interactions Co-Founder, Dr....

Cultural Competency and COVID-19

The COVID-19 pandemic is disproportionately affecting the most vulnerable among us. This...

Quality Interactions Selected as ACAP Preferred Vendor

Quality Interactions’ pioneering cultural competency education was chosen by the Association for...

6 Culturally Sensitive Ways to Approach Mental Health

Culture impacts every mental health patient—and every mental health practitioner. Culture is a...

Cultural Awareness in Healthcare: A Checklist

Culture is a complex concept. It includes people’s beliefs, values, behaviors, and ways of...

Border Walls: Cultural Competency and the Hispanic/Latino Population

Culture has a profound impact on healthcare decision-making for Latino individuals and families....

Cultural Competency and Value-Based Care

 The U.S. spends more on healthcare than any other country. Yet we struggle with healthcare...

Best Practices for Working with Medical Interpreters

If you’re a healthcare provider who works with some of the 25 million limited English proficient...

Is Unconscious Bias Training Useful?

Unconscious (or implicit) bias training is in the spotlight. From the #MeToo movement to the...

How to Approach Medical Decision-Making Across Cultures

If you've grown up in the U.S., you're probably familiar with the concept of a patient's "right...

3 Simple Ways to Alleviate Patient Mistrust

Trust in the healthcare system is at an all-time low—only 34% of Americans have “great...

Unconscious Bias in Healthcare

Unconscious (or implicit) bias can have a life-or-death impact in a healthcare environment....

Do You Know About Your Hidden Bias? The IAT Can Help.

Everyone has unconscious biases that impact our judgment and behavior. By nature of being...

7 Questions You Have About Unconscious Bias, Answered by Dr. Betancourt

Last week our live learning event, Unconscious Bias in Medical-Decision Making, was attended by...

What Are Leading Organizations Doing to Achieve Health Equity?

This has been a banner year for Moffitt Cancer Center, with five national distinctions honoring...

Case Study: Cross-Cultural Issues in Mental Health

Maria Pérez is a 46 year-old woman, originally from the Dominican Republic, who reports to her...

Case Study: Disability & Health Equity

Gary Jenkins is a 71-year-old African American man who has always been able to manage his own...

5 Tips for Working with Interpreters

Effective communication is essential to the healthcare interactions at all levels. When patients...

What is Health Literacy?

Health literacy describes one's ability to obtain and understand the medical information needed...