Putting People First
Quality Interactions helps you become more inclusive, person-centered, and culturally agile to improve health equity.
Chief Operating Officer
Ashley Oguadimma leads the administrative and operational functions at Quality Interactions. In her role, Ashley works to ensure that each aspect of the business is working in cohesion, to deliver a superior curriculum to our clients, and to ensure overall learner satisfaction. Ashley holds a Master of Education degree from the Boston College, and a Bachelor of Arts in Early Education and Psychology from Spelman College.
Vice President of Content & Communications
Megan Bedford leads the development and marketing of Quality Interactions' educational content. In her role, Megan strives to maintain a synergistic balance between legacy curriculum and emerging needs, new markets, and the latest in instructional design. Megan holds a Master of Fine Arts in Creative Writing from Emerson College, and a Bachelor of Arts in English from the University of New Hampshire.
Vice President of Revenue Growth & Strategy
Noah builds QI’s business through the development of a robust network of strategic partners, advisory and distribution partners. Working closely with QI co-founders and colleagues, Noah expands QI’s reach into new and existing markets to drive revenue, broaden the customer base, and increase repeat investments.
Director of Technology
Gabe Harper oversees Information Technology (IT) for Quality Interactions to provide best-in-class eLearning experiences for a diverse range of clients with individual needs. This means implementing the latest in key learning system technologies to serve the complex requirements of corporate eLearning, ensuring the Quality Interactions team has the right tools and rock-solid technology to provide stellar client satisfaction, and guiding the organization's technology decisions through the many challenges of modern eLearning.
Director of Client Experience
Kim Savoy ensures that clients receive high-quality service by overseeing technical procedures that include deployment, data collection, and reporting. Kim earned her Bachelors of Science in Business Administration-Management Information Systems from University of Missouri - St. Louis.
Director of Client Success
Bridey focuses on building client relationships and ensuring all clients have a partner every step of the way during their journey towards cultural competency with Quality Interactions. Bridey hold a Bachelors of Health Sciences from the University of Southern Maine.
Joseph Betancourt, MD, MPH
Joe is the Vice President and Chief Equity and Inclusion Officer at Massachusetts General Hospital (MGH), founder and director of the Disparities Solutions Center at MGH, Senior Scientist at the Mongan Institute for Health Policy Center, Associate Professor of Medicine at Harvard Medical School and a practicing Internal Medicine physician. Joe is an internationally recognized expert in healthcare disparities and cross-cultural medicine, and has served on several Institute of Medicine Committees on this topic, including the one that produced the landmark report, Unequal Treatment.
Alexander Green, MD, MPH
Alex practices internal medicine and urgent care at the Family Health Center of Worcester. Alex has widely published in the area of racial/ethnic disparities in healthcare and cultural competence. His work explores the root causes of health disparities and promotes culturally competent healthcare through education and quality improvement. Among other contributions, Alex was an expert panelist for the Joint Commission's Hospitals, Language, and Culture project and helped create a widely used documentary film and educational compendium, Worlds Apart.
J. Emilio Carrillo, MD, MPH
Emilio is Senior Faculty at the Disparities Solutions Center at Massachusetts General Hospital, Clinical Associate Professor of Medicine at the Weill Cornell Medical College, and Clinical Associate Professor of Epidemiology and Health Services Research at the Weill Cornell Graduate School of Medical Sciences. Dr. Carrillo previously served as Vice President of Community Health at New York-Presbyterian Hospital, where he led the development and implementation of fourteen Patient Centered Medical Homes, the Office of Care Management, and the clinical operations of NYP’s DSRIP Performing Provider System – New York State’s groundbreaking Medicaid redesign program.
Admiration for differences among people.
Creating conversation to foster engagement
Allocating resources for equal opportunity.
Progressive development and evolution.
Fill out the form to start a conversation with the Quality Interactions team and explore cultural competency at your organization.