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Putting People First

Quality Interactions helps you become more inclusive, person-centered, and culturally agile to improve health equity.

    Leadership

    Ashley Oguadimma

    Ashley Oguadimma

    Chief Operating Officer

    (she/her/hers)
    Ashley Oguadimma leads the administrative and operational functions at Quality Interactions. In her role, Ashley works to ensure that each aspect of the business is working in cohesion, to deliver a superior curriculum to our clients, and to ensure overall learner satisfaction. Ashley holds a Master of Education degree from the Boston College, and a Bachelor of Arts in Early Education and Psychology from Spelman College.
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    Megan Bedford

    Vice President of Content & Communications

    (she/her/hers)
    Megan Bedford leads the development and marketing of Quality Interactions' educational content. In her role, Megan strives to maintain a synergistic balance between legacy curriculum and emerging needs, new markets, and the latest in instructional design. Megan holds a Master of Fine Arts in Creative Writing from Emerson College, and a Bachelor of Arts in English from the University of New Hampshire.
    Andres Echeverri

    Andres Echeverri

    Vice President of Business Development & Strategic Accounts

    (he/him/his)
    Andres Echeverri builds and manages client relationships and business strategies, and oversees program renewal for current clients. Andres holds a Bachelor of Science degree in Economics & International Business from Universidad ICESI in Cali, Colombia and a Masters in General Management from Harvard University. He is fluent in Spanish.
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    Noah Federici

    Vice President of Revenue Growth & Strategy

    (he/him/his)
    Noah builds QI’s business through the development of a robust network of strategic partners, advisory and distribution partners. Working closely with QI co-founders and colleagues, Noah expands QI’s reach into new and existing markets to drive revenue, broaden the customer base, and increase repeat investments.
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    Gabe Harper

    Director of Technology

    (he/him/his)
    Gabe Harper oversees Information Technology (IT) for Quality Interactions to provide best-in-class eLearning experiences for a diverse range of clients with individual needs. This means implementing the latest in key learning system technologies to serve the complex requirements of corporate eLearning, ensuring the Quality Interactions team has the right tools and rock-solid technology to provide stellar client satisfaction, and guiding the organization's technology decisions through the many challenges of modern eLearning.
    Kim Savoy

    Kim Savoy

    Director of Client Experience

    (she/her/hers)
    Kim Savoy ensures that clients receive high-quality service by overseeing technical procedures that include deployment, data collection, and reporting. Kim earned her Bachelors of Science in Business Administration-Management Information Systems from University of Missouri - St. Louis.
    Bridey Kennedy

    Bridey Kennedy

    Director of Client Success

    (she/her/hers)
    Bridey focuses on building client relationships and ensuring all clients have a partner every step of the way during their journey towards cultural competency with Quality Interactions. Bridey hold a Bachelors of Health Sciences from the University of Southern Maine.
    Georgia Barnes

    Georgia Barnes

    Director of Marketing

    (she/her/hers)
    Georgia guides community outreach and online strategy for Quality Interactions, including eCommerce growth and content development. Georgia has a Bachelors of Arts in Communications from the University of Massachusetts - Amherst.

    Governance

    Joseph Betancourt

    Joseph Betancourt, MD, MPH

    Co-Founder

    (he/him/his)
    Joe is the Vice President and Chief Equity and Inclusion Officer at Massachusetts General Hospital (MGH), founder and director of the Disparities Solutions Center at MGH, Senior Scientist at the Mongan Institute for Health Policy Center, Associate Professor of Medicine at Harvard Medical School and a practicing Internal Medicine physician. Joe is an internationally recognized expert in healthcare disparities and cross-cultural medicine, and has served on several Institute of Medicine Committees on this topic, including the one that produced the landmark report, Unequal Treatment.

    Alex Green

    Alexander Green, MD, MPH

    Co-Founder

    (he/him/his)
    Alex is Associate Professor of Medicine at Harvard Medical School, and Senior Investigator in the Division of General Medicine at Massachusetts General Hospital. Alex has published widely in the area of racial/ethnic disparities in healthcare and cultural competence. He was an expert panelist for the Joint Commission's Hospitals, Language, and Culture project and he helped create a widely used documentary film and educational compendium, Worlds Apart. His work explores root causes of disparities, and promotes culturally competent healthcare through education and quality improvement.

    Emilio Carrillo

    J. Emilio Carrillo, MD, MPH

    Co-Founder

    (he/him/his)
    Emilio is Senior Faculty at the Disparities Solutions Center at Massachusetts General Hospital, Clinical Associate Professor of Medicine at the Weill Cornell Medical College, and Clinical Associate Professor of Epidemiology and Health Services Research at the Weill Cornell Graduate School of Medical Sciences. Dr. Carrillo previously served as Vice President of Community Health at New York-Presbyterian Hospital, where he led the development and implementation of fourteen Patient Centered Medical Homes, the Office of Care Management, and the clinical operations of NYP’s DSRIP Performing Provider System – New York State’s groundbreaking Medicaid redesign program.

    Core Values

    Respect

    Respect

    Admiration for differences among people.

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    Communication

    Creating conversation to foster engagement

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    Equity

    Allocating resources for equal opportunity.

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    Growth

    Progressive development and evolution.

    Let's Connect

    Fill out the form to start a conversation with the Quality Interactions team and explore cultural competency at your organization.