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Communication in Care

Expert tips and insights about patient-centered care and communication techniques.

Patient-Centered Communication in Acupuncture

In acupuncture and other forms of integrative medicine, healing begins with connection. Effective, patient-centered communication is one of the most powerful tools an..

What Every Provider Needs to Know About Value-Based Care

Over the past two decades, value-based care has reshaped the US healthcare system. What started as a small-scale shift in how providers are paid has become a foundational approach..

Building Trust in Emergency Medical Care

Emergency medical care is fast-paced, high-stakes, and emotionally charged. Whether in the back of an ambulance or inside a crowded emergency room, providers often care for..

How Nurses Can Build Stronger Patient Relationships and Improve Outcomes

Nurses play a vital role in shaping the patient experience. As frontline providers, they are uniquely positioned to build patient trust, support communication, and promote better..

Member-Centered Communication for Health Plans

Leading health plans today do more than deliver benefits—they build relationships.. Members want to feel informed, respected, and supported while navigating their healthcare...

Patient-Centered, Personalized Care in Pain Management

Pain management is a critical aspect of healthcare, but differences persist in how pain is assessed and treated across patient populations. Factors such as communication styles,..

Patient-Centered Care in Oral Health

Patient-centered care is a healthcare approach that prioritizes individual needs, preferences, and values to create a more effective and comfortable experience. In oral health,..

Improving Patient Experience with Patient-Centered Training

Patient experience is more than just a measure of satisfaction—it reflects the quality, accessibility, and effectiveness of care. Research shows that when patients feel heard,..

Meeting Compliance Requirements While Improving Care: Language Access and Disability Awareness

Healthcare organizations are responsible for ensuring that all patients receive high-quality, equitable care—regardless of their language proficiency or disability status. Beyond..

New OHA-Approved Courses for Cultural Competency Training in Oregon

At Quality Interactions, we’re committed to equipping healthcare professionals with the skills they need to provide equitable, patient-centered care that boosts health outcomes...