How Implicit Bias Impacts Healthcare Delivery & What You Can Do About It
Implicit (or unconscious) happens when our actions, behaviors, or judgments are influenced by...
Implicit (or unconscious) happens when our actions, behaviors, or judgments are influenced by...
A diversity, equity, and inclusion (DEI) plan is a critical tool your healthcare organization can...
Telemedicine has the potential to reshape the delivery of healthcare and improve health equity....
Conversations around achieving health equity often include references to structural racism (also...
Cultural competency training can help you and your healthcare team meet the CLAS Standards related...
The Quality Interactions webinar, "When Language Barriers Lead to Poor Patient Care (And What to Do...
For approximately 21.5 million people in the United States who have Limited English Proficiency...
In June 2022, Michigan joined a growing number of states in requiring implicit bias or cultural...
Dr. Joseph Betancourt, a Quality Interactions co-founder, worked on the Unequal Treatment report,...
We recently updated our Implicit Bias course, "Recognizing and Responding to Implicit Bias." The...
Black History Month gives us the opportunity to recognize Black Americans' contributions to our...
The United States has a long history of anti-LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer)...
Top media outlets, including NPR and CNN, have turned to Quality Interactions Co-Founder, Dr....
The COVID-19 pandemic is disproportionately affecting the most vulnerable among us. This includes...
Quality Interactions’ pioneering cultural competency education was chosen by the Association for...
Culture impacts every mental health patient—and every mental health practitioner. Culture is a key...
Culture is a complex concept. It includes people’s beliefs, values, behaviors, and ways of...
Culture has a profound impact on healthcare decision-making for Latino individuals and families....
The U.S. spends more on healthcare than any other country. Yet we struggle with healthcare access...
If you’re a healthcare provider who works with some of the 25 million limited English proficient...
I've given hundreds of presentations on...
If you've grown up in the U.S., you're probably familiar with the concept of a patient's "right to...
Trust in the healthcare system is at an all-time low—only 34% of Americans have “great confidence”...
Unconscious (or implicit) bias can have a life-or-death impact in a healthcare environment....
Everyone has unconscious biases that impact our judgment and behavior. By nature of being...
This has been a banner year for Moffitt Cancer Center, with five national distinctions honoring...
Effective communication is essential to healthcare interactions at all levels. When patients have...
Health literacy describes a person's ability to obtain and understand the medical information...