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Communication in Care

Expert tips and insights about patient-centered care and communication techniques.

Reducing Miscommunication in Patient Care

Miscommunication in healthcare can have serious consequences—from a patient misunderstanding when to take a new medication, to missing a crucial follow-up appointment, to feeling..

What Physicians Need to Know About Person-Centered Care

In clinical care environments, routine tasks such as documentation, charting, and protocol-driven workflows can easily dominate your attention, leaving less room to connect with..

Building Trust in Urgent Care Settings

Urgent care clinics are essential access points in the healthcare system, providing timely treatment for a wide range of concerns. Butwithout an ongoing provider relationship,..

6 Practical Ways to Deliver Person-Centered Care

In healthcare, delivering the right treatment is only part of the equation. Just as important is how that care is delivered—and whether it reflects the individual needs, values,..

Avoiding Assumptions: Person-Centered Care for Improved Outcomes

In healthcare, assumptions—whether about a patient’s background, beliefs, or preferences—can lead to miscommunication, mistrust, and, ultimately, suboptimal clinical outcomes...

Patient-Centered Communication in Acupuncture

In acupuncture and other forms of integrative medicine, healing begins with connection. Effective, patient-centered communication is one of the most powerful tools an..

What Every Provider Needs to Know About Value-Based Care

Over the past two decades, value-based care has reshaped the US healthcare system. What started as a small-scale shift in how providers are paid has become a foundational approach..

Building Trust in Emergency Medical Care

Emergency medical care is fast-paced, high-stakes, and emotionally charged. Whether in the back of an ambulance or inside a crowded emergency room, providers often care for..

How Nurses Can Build Stronger Patient Relationships and Improve Outcomes

Nurses play a vital role in shaping the patient experience. As frontline providers, they are uniquely positioned to build patient trust, support communication, and promote better..

Member-Centered Communication for Health Plans

Leading health plans today do more than deliver benefits—they build relationships.. Members want to feel informed, respected, and supported while navigating their healthcare...