Approximately 21.5 million individuals in the United States belong to the LEP population. For these residents with Limited English Proficiency (LEP), navigating healthcare..
In June 2022, Michigan joined a growing number of states in requiring implicit bias or cultural competency training for its healthcare providers. State governments are taking this..
Pronouns are a standard part of speech and written communication. They provide a shorthand way to refer to a proper noun—a person, place, or thing—without excessive repetition...
Dr. Joseph Betancourt, a Quality Interactions co-founder, worked on the Unequal Treatment report, the landmark study of racial and ethnic health disparities and the impact of..
We recently updated our Implicit Bias course, "Recognizing and Responding to Implicit Bias." The new version is more engaging, interactive, and packed with the latest research on..
Black History Month gives us the opportunity to recognize Black Americans' contributions to our culture and society. It's an essential social observance, but merely witnessing..
The United States has a long history of anti-LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer) bias that has negatively impacted LGBTQ health and healthcare. Although social..
Top media outlets, including NPR and CNN, have turned to Quality Interactions Co-Founder, Dr. Joseph Betancourt, to better report on the critical issue of health disparities and..
The COVID-19 pandemic is disproportionately affecting the most vulnerable among us. This includes the elderly and those with underlying health conditions. It also includes..
