Dr. Joseph Betancourt, a Quality Interactions co-founder, worked on the Unequal Treatment report, the landmark study of racial and ethnic health disparities and the impact of..
We recently updated our Implicit Bias course, "Recognizing and Responding to Implicit Bias." The new version is more engaging, interactive, and packed with the latest research on..
Quality Interactions’ pioneering cultural competency education was chosen by the Association for Community Affiliated Plans (ACAP) to reduce unconscious bias and improve customer..
Historically, companies and institutions have grappled with the challenge of discriminatory behaviors rooted in implicit biases. Past incidents serve as reminders of the..
Unconscious (or implicit) bias can have a life-or-death impact in a healthcare environment. Learning how to identify and overcome bias is essential to improving the delivery of..
Everyone has unconscious or implicit biases that impact our judgment and behavior. Since these biases are unintended, or “unconscious,” it is essential to have a way to uncover..
