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Communication in Care

Expert tips and insights about patient-centered care and communication techniques.

New OHA-Approved Courses for Cultural Competency Training in Oregon

At Quality Interactions, we’re committed to equipping healthcare professionals with the skills they need to provide equitable, patient-centered care that boosts health outcomes...

6 Ways to Improve Patient Trust in Healthcare

Trust is the foundation of effective patient-provider relationships. When patients trust their healthcare providers, they are more likely to share vital information, adhere to..

Essential Communication Skills for Improving Patient Outcomes

Effective communication is critical for healthcare providers to build trust, reduce misunderstandings, and achieve better patient outcomes. By building specific cross-cultural..

Addressing Rural Oral Health Disparities

Oral health is a cornerstone of overall well-being, yet access to oral healthcare remains a persistent challenge for millions of Americans living in rural areas. Rural communities..

Why Disability Awareness Training Is Essential for Healthcare Organizations

Healthcare organizations strive to provide inclusive, high-quality care for all patients. Individuals with disabilities represent over 28% of the adult population in the U.S.,..

How Cultural Competency and Implicit Bias Training Can Improve Patient Outcomes in 2025

In 2025, creating equitable, inclusive healthcare environments is more critical than ever. Healthcare organizations have the opportunity to address diverse patient needs while..

6 Steps for Measuring Health Equity Progress at Your Organization

Health equity is a journey, not a destination. Organizations striving to ensure equitable care for all must prioritize continuous assessment and improvement. But how do you know..

Cultural Competency for Massage Therapists

Cultural competency is an essential skill for healthcare professionals, including massage therapists. As practitioners in touch therapy, massage therapists often work with clients..

Overcoming Implicit Bias in LGBTQ+ Healthcare

Healthcare providers play an essential role in creating safe, inclusive environments where patients of all backgrounds can receive equitable, high-quality care. However, implicit..

Cultural Competency for Nurse Practitioners

Nurse practitioners (NPs) are on the front lines of healthcare, engaging daily with patients from various backgrounds and experiences. Providing culturally competent care is..