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Communication in Care

Expert tips and insights about patient-centered care and communication techniques.

What Actually Improved Patient Outcomes in 2025

At Quality Interactions, we work closely with healthcare executives, leaders, and care teams focused on practical challenges faced by healthcare organizations: misunderstandings..

What Healthcare Teams Need to Do Now to Meet 2026 Care Standards

As healthcare organizations prepare for 2026, one priority is becoming clear across accreditation bodies, payers, and quality programs: the need to strengthen communication,..

Improving Disability Awareness in Healthcare

Improving disability awareness in healthcare starts with communication. Respectful, patient-centered language and simple etiquette choices can build trust and improve the care..

Integrating SDOH Conversations Into Routine Care

Across healthcare settings, providers see the ways social and economic conditions shape patient outcomes. A person who struggles to afford healthy food, misses appointments..

Training Care Teams to Address Social Determinants of Health

Health is shaped by much more than clinical care. Research shows that up to 80% of health outcomes are influenced by social, economic, and environmental factors such as housing..

Active Listening in Clinical Conversations

Active listening is one of the most effective tools in clinical care, but it is often overlooked. Time constraints and high patient volume can shift provider focus to efficiency..

Using the Teach-Back Method to Improve Health Literacy

Clear communication between providers and patients is one of the most powerful tools for improving healthcare outcomes. Nearly 9 out of 10 adults in the United States struggle..

Best Practices for Telehealth Visits

Telehealth has become a central feature of modern healthcare. For patients, it provides timely access to care that might otherwise be difficult to reach. For providers, it creates..

The Resource Library: Microlearning that Drives Results

Healthcare organizations face an ongoing challenge: how to keep teams trained and compliant without pulling them away from patient care. Traditional workshops and long e-learning..

Understanding Social Determinants of Health: Five Key Areas for Providers

For decades, health in the U.S. has been defined primarily in terms of medical care: access to hospitals, medications, and advanced technology. But research consistently shows..