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Communication in Care

Expert tips and insights about patient-centered care and communication techniques.

The Resource Library: Microlearning that Drives Results

Healthcare organizations face an ongoing challenge: how to keep teams trained and compliant without pulling them away from patient care. Traditional workshops and long e-learning..

Understanding Social Determinants of Health: Five Key Areas for Providers

For decades, health in the U.S. has been defined primarily in terms of medical care: access to hospitals, medications, and advanced technology. But research consistently shows..

Addressing Health Literacy in Everyday Practice [Free Checklist]

Health literacy is the ability to find, understand, and use information to make informed health decisions. It is one of the strongest predictors of patient outcomes. Nearly nine..

Reducing Miscommunication in Patient Care

Miscommunication in healthcare can have serious consequences—from a patient misunderstanding when to take a new medication, to missing a crucial follow-up appointment, to feeling..

What Physicians Need to Know About Person-Centered Care

In clinical care environments, routine tasks such as documentation, charting, and protocol-driven workflows can easily dominate your attention, leaving less room to connect with..

Building Trust in Urgent Care Settings

Urgent care clinics are essential access points in the healthcare system, providing timely treatment for a wide range of concerns. Butwithout an ongoing provider relationship,..

6 Practical Ways to Deliver Person-Centered Care

In healthcare, delivering the right treatment is only part of the equation. Just as important is how that care is delivered—and whether it reflects the individual needs, values,..

Avoiding Assumptions: Person-Centered Care for Improved Outcomes

In healthcare, assumptions—whether about a patient’s background, beliefs, or preferences—can lead to miscommunication, mistrust, and, ultimately, suboptimal clinical outcomes...

Patient-Centered Communication in Acupuncture

In acupuncture and other forms of integrative medicine, healing begins with connection. Effective, patient-centered communication is one of the most powerful tools an..

What Every Provider Needs to Know About Value-Based Care

Over the past two decades, value-based care has reshaped the US healthcare system. What started as a small-scale shift in how providers are paid has become a foundational approach..