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Communication in Care

Expert tips and insights about patient-centered care and communication techniques.

Patient-Centered, Personalized Care in Pain Management

Pain management is a critical aspect of healthcare, but differences persist in how pain is assessed and treated across patient populations. Factors such as communication styles,..

Patient-Centered Care in Oral Health

Patient-centered care is a healthcare approach that prioritizes individual needs, preferences, and values to create a more effective and comfortable experience. In oral health,..

Improving Patient Experience with Patient-Centered Training

Patient experience is more than just a measure of satisfaction—it reflects the quality, accessibility, and effectiveness of care. Research shows that when patients feel heard,..

Meeting Compliance Requirements While Improving Care: Language Access and Disability Awareness

Healthcare organizations are responsible for ensuring that all patients receive high-quality, equitable care—regardless of their language proficiency or disability status. Beyond..

New OHA-Approved Courses for Cultural Competency Training in Oregon

At Quality Interactions, we’re committed to equipping healthcare professionals with the skills they need to provide equitable, patient-centered care that boosts health outcomes...

6 Ways to Improve Patient Trust in Healthcare

Trust is the foundation of effective patient-provider relationships. When patients trust their healthcare providers, they are more likely to share vital information, adhere to..

Essential Communication Skills for Improving Patient Outcomes

Effective communication is critical for healthcare providers to build trust, reduce misunderstandings, and achieve better patient outcomes. By building specific cross-cultural..

Addressing Rural Oral Health Disparities

Oral health is a cornerstone of overall well-being, yet access to oral healthcare remains a persistent challenge for millions of Americans living in rural areas. Rural communities..

Why Disability Awareness Training Is Essential for Healthcare Organizations

Healthcare organizations strive to provide inclusive, high-quality care for all patients. Individuals with disabilities represent over 28% of the adult population in the U.S.,..

How Cultural Competency and Implicit Bias Training Can Improve Patient Outcomes in 2025

In 2025, creating equitable, inclusive healthcare environments is more critical than ever. Healthcare organizations have the opportunity to address diverse patient needs while..