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Communication in Care: person-centered care

10 Ways to Address Ableism in Healthcare

People with disabilities represent a significant and diverse portion of the population. Despite legal protections such as the Americans with Disabilities Act (ADA), individuals..

Improving Disability Awareness in Healthcare

Improving disability awareness in healthcare starts with communication. Respectful, patient-centered language and simple etiquette choices can build trust and improve the care..

Active Listening in Clinical Conversations

Active listening is one of the most effective tools in clinical care, but it is often overlooked. Time constraints and high patient volume can shift provider focus to efficiency..

The Resource Library: Microlearning that Drives Results

Healthcare organizations face an ongoing challenge: how to keep teams trained and compliant without pulling them away from patient care. Traditional workshops and long e-learning..

Reducing Miscommunication in Patient Care

Miscommunication in healthcare can have serious consequences—from a patient misunderstanding when to take a new medication, to missing a crucial follow-up appointment, to feeling..

What Physicians Need to Know About Person-Centered Care

In clinical care environments, routine tasks such as documentation, charting, and protocol-driven workflows can easily dominate your attention, leaving less room to connect with..

Building Trust in Urgent Care Settings

Urgent care clinics are essential access points in the healthcare system, providing timely treatment for a wide range of concerns. Butwithout an ongoing provider relationship,..

6 Practical Ways to Deliver Person-Centered Care

In healthcare, delivering the right treatment is only part of the equation. Just as important is how that care is delivered—and whether it reflects the individual needs, values,..

Avoiding Assumptions: Person-Centered Care for Improved Outcomes

In healthcare, assumptions—whether about a patient’s background, beliefs, or preferences—can lead to miscommunication, mistrust, and, ultimately, suboptimal clinical outcomes...

Patient-Centered Communication in Acupuncture

In acupuncture and other forms of integrative medicine, healing begins with connection. Effective, patient-centered communication is one of the most powerful tools an..