Quality Interactions

How Cultural Competency and Implicit Bias Training Can Improve Patient Outcomes in 2025

In 2025, creating equitable, inclusive healthcare environments is more critical than ever. Healthcare organizations have the opportunity to address diverse patient needs while..

6 Steps for Measuring Health Equity Progress at Your Organization

Health equity is a journey, not a destination. Organizations striving to ensure equitable care for all must prioritize continuous assessment and improvement. But how do you know..

Cultural Competency for Massage Therapists

Cultural competency is an essential skill for healthcare professionals, including massage therapists. As practitioners in touch therapy, massage therapists often work with clients..

Overcoming Implicit Bias in LGBTQ+ Healthcare

Healthcare providers play an essential role in creating safe, inclusive environments where patients of all backgrounds can receive equitable, high-quality care. However, implicit..

Cultural Competency for Nurse Practitioners

Nurse practitioners (NPs) are on the front lines of healthcare, engaging daily with patients from various backgrounds and experiences. Providing culturally competent care is..

Effective Strategies to Address Disparities in Maternal Health

Disparities in maternal health are a pressing issue in the United States. Black, Indigenous, and other women of color face significantly higher rates of pregnancy-related..

Honoring Native American Heritage Month in Healthcare

November is Native American Heritage Month. In healthcare, this month provides a critical opportunity to address disparities in health outcomes that disproportionately impact..

How Implicit Bias Impacts Healthcare Delivery

Implicit bias refers to the unconscious attitudes, stereotypes, or preferences people form about others without realizing it. In healthcare, implicit bias can significantly impact..

Creating Inclusive Work Environments in Healthcare: ADA Compliance and Cultural Competency

Inclusivity is not just a legal obligation—it's a fundamental aspect of patient care and workplace culture. The Americans with Disabilities Act (ADA) ensures that individuals with..

Practical Strategies for Improving Disability Awareness in Healthcare

Disability awareness in healthcare is essential to providing equitable and compassionate care to all patients. People with disabilities often encounter unique challenges that can..