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Quality Interactions

Quality Interactions empowers healthcare professionals to provide equitable care through cultural competence and bias awareness

Black Maternal Health Week 2024: Elevating Care Through Cultural Competency

Black Maternal Health Week 2024 (#BMHW24, April 11-17) is an opportunity to equip healthcare...

­­What is Medical Bias?

Medical bias, or prejudice in healthcare settings, can significantly impact patient care and...

What Is Racial Bias in Healthcare?

Understanding and addressing racial bias is essential to delivering equitable healthcare. Racial...

What Is Structural Bias in Healthcare?

In today's evolving healthcare landscape, understanding and addressing structural bias is an...

What is Gender Bias in Healthcare?

Gender bias in healthcare is the disparity in treatment and care that individuals receive based on...

Embracing Cultural Diversity in Healthcare: Opportunities and Challenges

As society becomes progressively diverse, the healthcare industry must evolve to meet the varied...

How Does Implicit Bias Affect Healthcare Providers?

Person-centered care is a benchmark for high-value healthcare. The expectation of person-centered...

How to Reduce Implicit Bias in Healthcare

Implicit bias, or the unconscious attitudes or stereotypes that affect our understanding, actions,...

October Is Health Literacy Month

This October, as we recognize Health Literacy Month, it is essential to promote and enhance the...

The Importance of Cross-Cultural Considerations in Nursing

The US healthcare landscape is comprised of diverse cultures, beliefs, and traditions. As frontline...

What Is Cultural Sensitivity In Healthcare?

In a diverse marketplace, cultural sensitivity in healthcare is an ethical responsibility and a...

The Importance of Cultural Awareness In Nursing

The ability of nurses to effectively communicate, understand, and provide high-quality care to...

What Is Culturally Responsive and Socially Just Counseling?

Healthcare administrators and mental health practitioners must adopt culturally responsive...

How to Implement Cultural Competency Training for Your Healthcare Team

In today's healthcare landscape, cultural competency ranks as a top priority for healthcare...

Cross-Cultural Care in Nursing with Hispanic Populations

The U.S. is home to a rapidly growing Hispanic population, making it essential for healthcare...

The Importance of Cultural Diversity in Healthcare

As patient populations grow more diverse, the healthcare system must adapt and provide care that is...

Why Is Culturally Sensitive Therapy Important?

Within the field of mental health treatment, there's an urgent need for culturally competent mental...

Racial Health Equity in Healthcare Organizations

Quality Interactions is committed to empowering healthcare providers to provide equitable care...

Joint Commission Health Equity Standards

The Joint Commission, a leading nonprofit in the healthcare sector, accredits heathcare...

How Implicit Bias Impacts Healthcare Delivery & What You Can Do About It

Implicit (or unconscious) happens when our actions, behaviors, or judgments are influenced by...

DEI Planning for Healthcare Organizations

A diversity, equity, and inclusion (DEI) plan is a critical tool your healthcare organization can...

5 Videos to Help You Understand Structural Racism

Conversations around achieving health equity often include references to structural racism (also...

How to Meet the 4 Most Important CLAS Standards

Cultural competency training can help you and your healthcare team meet the CLAS Standards related...

Effective Communication with LEP Populations

Approximately 21.5 million individuals in the United States belong to the LEP population. For these...

Blended Implicit Bias Training for Michigan & Beyond

In June 2022, Michigan joined a growing number of states in requiring implicit bias or cultural...

Why Gender Pronouns Matter [Infographic]

Pronouns are a standard part of speech and written communication. They provide a shorthand way to...

Black History and Contemporary Healthcare

Black History Month gives us the opportunity to recognize Black Americans' contributions to our...

Health Equity & Healthcare for LGBTQ Populations

The United States has a long history of anti-LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer)...

News Media Call on Dr. Betancourt to Illuminate COVID-19 Disparities

Top media outlets, including NPR and CNN, have turned to Quality Interactions Co-Founder, Dr....

Quality Interactions Selected as ACAP Preferred Vendor

Quality Interactions’ pioneering cultural competency education was chosen by the Association for...

6 Culturally Sensitive Ways to Approach Mental Health

Culture impacts every mental health patient—and every mental health practitioner. Culture is a key...

Cultural Competency and Value-Based Care

 The U.S. spends more on healthcare than any other country. Yet we struggle with healthcare access...

Best Practices for Working with Patients with LEP in Healthcare

Limited English proficiency (LEP) refers to a lack of fluency or comfort in the English language....

Why Is Implicit Bias Training Important?

Historically, companies and institutions have grappled with the challenge of discriminatory...

How to Approach Medical Decision-Making Across Cultures

If you've grown up in the U.S., you're probably familiar with the concept of a patient's "right to...

Unconscious Bias in Healthcare

Unconscious (or implicit) bias can have a life-or-death impact in a healthcare environment....

What Is The IAT And How Does It Work? Uncover Your Hidden Bias.

Everyone has unconscious or implicit biases that impact our judgment and behavior. Since these...

What Are Leading Organizations Doing to Achieve Health Equity?

This has been a banner year for Moffitt Cancer Center, with five national distinctions honoring...

A Clinician's Guide to the Use of Interpreters in Healthcare

Effective communication is the lifeblood of healthcare interactions, and this becomes particularly...

What Is Health Literacy And Why Is It So Important?

Health literacy describes a person's ability to obtain and understand the medical information...