The Business Case for Cultural Competence in Healthcare
Cultural competence—the ability to understand, communicate with, and effectively interact with...
Quality Interactions
Quality Interactions empowers healthcare professionals to provide equitable care through cultural competence and bias awareness
Understanding Arizona's Cultural Competency Requirements for Behavioral Health Providers
Cultural competency is crucial for behavioral health providers, as it directly impacts the quality...
How to Reduce Health Disparities with Cultural Competency
Reducing health disparities is essential to ensuring that all individuals have access to quality...
Understanding Minority Mental Health and Improving Care
National Minority Mental Health Awareness Month, observed every July, highlights the mental health...
The Importance of Pronoun Use in Healthcare Settings
Pronouns are a fundamental aspect of our identities. For many individuals, especially those who are...
Advancing LGBTQ+ Mental Healthcare Through Cultural Competency
Cultural competency is essential for providing effective and compassionate mental healthcare,...
Practical Strategies for Creating an Inclusive Healthcare Environment for LGBTQ+ Patients
In today's healthcare landscape, providing inclusive and culturally competent care is more...
Pride Month Activities for Enhancing LGBTQ+ Cultural Competency in Healthcare
Pride Month, celebrated in June, honors the LGBTQ+ community’s history, achievements, and ongoing...
Cross-Cultural Care in Mental Health & Depression: Why Cultural Competency Training Matters
Cultural competency in mental healthcare is essential for healthcare providers to understand and...
Gender Bias in Mental Health Care
Gender bias significantly affects the diagnosis and treatment of mental health disorders. This bias...
Unconscious Bias in Mental Health
In mental health care, the consequences of bias can profoundly affect patient outcomes. Despite the...
Mental Health Awareness Month Activities
May is Mental Health Awareness Month, a critical time for healthcare professionals to focus on...
Understanding Washington State's Health Equity Training Requirement
The importance of addressing health disparities has never been more pronounced, particularly in the...
Collecting REaL/SOGI Data with Cultural Competency
As the demographic makeup of the United States continues to evolve, with projections indicating...
Black Maternal Health Week 2024: Elevating Care Through Cultural Competency
Black Maternal Health Week 2024 (#BMHW24, April 11-17) is an opportunity to equip healthcare...
What is Medical Bias?
Medical bias, or prejudice in healthcare settings, can significantly impact patient care and...
What Is Racial Bias in Healthcare?
Understanding and addressing racial bias is essential to delivering equitable healthcare. Racial...
What Is Structural Bias in Healthcare?
In today's evolving healthcare landscape, understanding and addressing structural bias is an...
What is Gender Bias in Healthcare?
Gender bias in healthcare is the disparity in treatment and care that individuals receive based on...
Embracing Cultural Diversity in Healthcare: Opportunities and Challenges
As society becomes progressively diverse, the healthcare industry must evolve to meet the varied...
How Does Implicit Bias Affect Healthcare Providers?
Person-centered care is a benchmark for high-value healthcare. The expectation of person-centered...
How to Reduce Implicit Bias in Healthcare
Implicit bias, or the unconscious attitudes or stereotypes that affect our understanding, actions,...
October Is Health Literacy Month
This October, as we recognize Health Literacy Month, it is essential to promote and enhance the...
The Importance of Cross-Cultural Considerations in Nursing
The US healthcare landscape is comprised of diverse cultures, beliefs, and traditions. As frontline...
What Is Cultural Sensitivity In Healthcare?
In a diverse marketplace, cultural sensitivity in healthcare is an ethical responsibility and a...
The Importance of Cultural Awareness In Nursing
The ability of nurses to effectively communicate, understand, and provide high-quality care to...
What Is Culturally Responsive and Socially Just Counseling?
Healthcare administrators and mental health practitioners must adopt culturally responsive...
How to Implement Cultural Competency Training for Your Healthcare Team
In today's healthcare landscape, cultural competency ranks as a top priority for healthcare...
Cross-Cultural Care in Nursing with Hispanic Populations
The U.S. is home to a rapidly growing Hispanic population, making it essential for healthcare...
Quality Interactions Secures Major Investment to Expand Health Equity Training
BOSTON, MA -Quality Interactions, a leading provider of online cultural competency and implicit...
The Importance of Cultural Diversity in Healthcare
As patient populations grow more diverse, the healthcare system must adapt and provide care that is...
Why Is Culturally Sensitive Therapy Important?
Within the field of mental health treatment, there's an urgent need for culturally competent mental...
Racial Health Equity in Healthcare Organizations
Quality Interactions is committed to empowering healthcare providers to provide equitable care...
Joint Commission Health Equity Standards
The Joint Commission, a leading nonprofit in the healthcare sector, accredits heathcare...
How Implicit Bias Impacts Healthcare Delivery & What You Can Do About It
Implicit (or unconscious) happens when our actions, behaviors, or judgments are influenced by...
DEI Planning for Healthcare Organizations
A diversity, equity, and inclusion (DEI) plan is a critical tool your healthcare organization can...
5 Videos to Help You Understand Structural Racism
Conversations around achieving health equity often include references to structural racism (also...
How to Meet the 4 Most Important CLAS Standards
Cultural competency training can help you and your healthcare team meet the CLAS Standards related...
LEP Cultural Competency [Event Recap + Q&A]
The Quality Interactions webinar, "When Language Barriers Lead to Poor Patient Care (And What to Do...
Effective Communication with LEP Populations
Approximately 21.5 million individuals in the United States belong to the LEP population. For these...
Blended Implicit Bias Training for Michigan & Beyond
In June 2022, Michigan joined a growing number of states in requiring implicit bias or cultural...
Why Gender Pronouns Matter [Infographic]
Pronouns are a standard part of speech and written communication. They provide a shorthand way to...
Unequal Treatment: Health Equity 20 Years Later
Dr. Joseph Betancourt, a Quality Interactions co-founder, worked on the Unequal Treatment report,...
10 Culturally Diverse Podcasts to Combat Implicit Bias
We recently updated our Implicit Bias course, "Recognizing and Responding to Implicit Bias." The...
Black History and Contemporary Healthcare
Black History Month gives us the opportunity to recognize Black Americans' contributions to our...
Health Equity & Healthcare for LGBTQ Populations
The United States has a long history of anti-LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer)...
News Media Call on Dr. Betancourt to Illuminate COVID-19 Disparities
Top media outlets, including NPR and CNN, have turned to Quality Interactions Co-Founder, Dr....
Quality Interactions Selected as ACAP Preferred Vendor
Quality Interactions’ pioneering cultural competency education was chosen by the Association for...
6 Culturally Sensitive Ways to Approach Mental Health
Culture impacts every mental health patient—and every mental health practitioner. Culture is a key...
Cultural Competency and Value-Based Care
The U.S. spends more on healthcare than any other country. Yet we struggle with healthcare access...
Best Practices for Working with Patients with LEP in Healthcare
Limited English proficiency (LEP) refers to a lack of fluency or comfort in the English language....
Why Is Implicit Bias Training Important?
Historically, companies and institutions have grappled with the challenge of discriminatory...
How to Approach Medical Decision-Making Across Cultures
If you've grown up in the U.S., you're probably familiar with the concept of a patient's "right to...
Unconscious Bias in Healthcare
Unconscious (or implicit) bias can have a life-or-death impact in a healthcare environment....
What Is The IAT And How Does It Work? Uncover Your Hidden Bias.
Everyone has unconscious or implicit biases that impact our judgment and behavior. Since these...
What Are Leading Organizations Doing to Achieve Health Equity?
This has been a banner year for Moffitt Cancer Center, with five national distinctions honoring...
A Clinician's Guide to the Use of Interpreters in Healthcare
Effective communication is the lifeblood of healthcare interactions, and this becomes particularly...
What Is Health Literacy And Why Is It So Important?
Health literacy describes a person's ability to obtain and understand the medical information...