Kate Chai-Onn

Kate Chai-Onn

Kate Chai-Onn is Director of Content Development for Quality Interactions.

Recent posts by Kate Chai-Onn

2 min read

5 Tips for Working with Interpreters

By Kate Chai-Onn on 8/2/17 2:30 PM

Effective communication is essential to the healthcare interactions at all levels. When patients have limited-English proficiency (LEP), or speak different languages, it is nearly impossible for clear communication to take place. Interpreters provide an essential bridge to effective communication with LEP patients. However, simply having a qualified interpreter in the room (or on the phone) will not automatically guarantee success. Make the most of interpreter-mediated patient interactions with our five tips for working with interpreters.

Topics: Language & literacy LEP Language barriers Interpreters