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ResCUE Model™ for Cross-Cultural Communication

AUDIENCE: Non-clinical staff, support staff, customer service representatives, social workers
OBJECTIVE: Build preparedness and skills for successful cross-cultural communication with patients and members

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Course Features

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Learn on the go with our fully responsive interface that's easy to use on any device.

Case Scenarios

Case Scenarios

Apply strategies to real-life case scenarios written by practitioners and subject matter experts.

Spaced Learning

Spaced Learning

Add on spaced learning challenges to ensure retention and deepen core learning.

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Course Overview

Learning Outcomes

"My interactions with members have improved since taking this course. I feel like I'm doing a better job listening and communicating."

Stephanie, QI Learner

Independent Learner
Independent Learner

Independent Learners

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Organizational Leader

Organizational Leaders

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