Course Features
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Pre- and Post-Tests
Track knowledge gains and earn certificates of completion.
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Case Scenarios
Apply strategies to real-life case scenarios written by practitioners and subject matter experts.
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Spaced Learning
Add on spaced learning challenges to ensure retention and deepen core learning.
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Course Overview
This targeted course for clinicians applies the action-based ResCUE Model™ to address common cross-cultural issues and facilitate effective negotiation of care management plans. Chaptered learning includes interactive exercises, real case scenarios, and pre-and post-test results to track knowledge gains. Full audio narration is available.
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Learning Outcomes
- Show respect and build rapport with patients without making assumptions
- Communicate effectively in cross-cultural interactions
- Ask questions to understand patient perspectives on health and illness
- Develop management strategies that engage patient perspectives
Accreditation
Participants earn 1 CME, CEU, CCM, or CDE credit hour and a downloadable certificate of achievement.
Excellent course! Full of insights and practical ideas for improving communication with patients.
Josh, QI Learner
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Independent Learners
Purchase courses online and easily meet your licensing requirements today with engaging, accessible continuing education.
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Organizational Leaders
Schedule a live course demo with a QI representative and see why top healthcare organizations choose Quality Interactions as their source for employee learning.