CME, CEU, CCM Credit

Culturally Competent Care for the Medicare Population

AUDIENCE: All staff, including clinical and non-clinical healthcare professionals.

OBJECTIVE: Provide culturally appropriate healthcare to the Medicare population.

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Course Features

Pre- and Post-Tests

Track knowledge gains and earn certificates of completion.

Case Scenarios

Apply strategies to real-life case scenarios written by practitioners and subject matter experts.

Spaced Learning

Add on spaced learning challenges to ensure retention and deepen core learning.

Course Overview

This course prepares healthcare employees to reduce poor outcomes by improving cross-cultural communications using a person-centered approach. Interactive exercises and case scenarios allow for real-time application of the latest research-based strategies for improving care and controlling costs, and pre- and post-test data report knowledge gains.
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Learning Outcomes

Summarize the unique challenges healthcare organizations face in providing and managing care for the Medicare population
Define the social and cultural issues most relevant for the diverse Medicare population
Communicate effectively across cultures and generations
Develop appropriate management strategies that consider cultural perspectives and preferences

Accreditation

Participants earn 1 CME, CEU, or CCM credit hour and a downloadable certificate of achievement.

This is a great course for anyone working with seniors and Medicare recipients to help build communication skills with older patients.

Alana, QI Learner

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Organizational Leaders

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