What is Implicit Bias?

Bias is a preference for or against something, someone, or some groups. There's nothing inherently wrong with bias—it helps your brain process information quickly and efficiently.

However, bias can be problematic when it affects decision-making and creates unfair advantages or disadvantages for individuals or groups.

Implicit bias training helps people identify and overcome automatic processing to make person-centered decisions that place people at the forefront of their healthcare.

Judgment-Free Skill Building

Nobody's perfect, but we all want to do better.

Quality Interactions courses provide expert guidance and tested strategies developed from real experience working with diverse patients in clinical care environments. We're not here to make you feel guilty or point out your mistakes. Our goal is to give you the cross-cultural skills that have helped us (and 400,000 other learners) improve care for patients of all backgrounds.