QI Team

Megan Bedford

Vice President of Content & Communications

(she/her/hers)
Megan Bedford leads the development and marketing of Quality Interactions' educational content. In her role, Megan strives to maintain a synergistic balance between legacy curriculum and emerging needs, new markets, and the latest in instructional design. Megan holds a Master of Fine Arts in Creative Writing from Emerson College, and a Bachelor of Arts in English from the University of New Hampshire.

Noah Federici

Vice President of Global Sales

(he/him/his)
Noah builds QI’s business through the development of a robust network of strategic partners, advisory and distribution partners. Working closely with QI co-founders and colleagues, Noah expands QI’s reach into new and existing markets to drive revenue, broaden the customer base, and increase repeat investments.

Jordan Brown

Director of Business Development Strategy

(he/him/his)
Jordan drives outreach to smaller healthcare practices, helping them connect with Quality Interactions’ training solutions. With degrees in genetics and structural biology, Jordan spent several years as a molecular and synthetic biologist in both pharma and biotech before transitioning into business development. His diverse experience brings a unique blend of scientific expertise and strategic leadership to the team.

Kim Savoy

Director of Client Experience

(she/her/hers)
Kim Savoy ensures that clients receive high-quality service by overseeing technical procedures that include deployment, data collection, and reporting. Kim earned her Bachelors of Science in Business Administration-Management Information Systems from University of Missouri - St. Louis.

Bridey Kennedy

Director of Client Success

(she/her/hers)
Bridey focuses on building client relationships and ensuring all clients have a partner every step of the way during their journey towards cultural competency with Quality Interactions. Bridey hold a Bachelors of Health Sciences from the University of Southern Maine.

Gabe Harper

Director of Technology

(he/him/his)
Gabe Harper oversees Information Technology (IT) for Quality Interactions to provide best-in-class eLearning experiences for a diverse range of clients with individual needs. This means implementing the latest in key learning system technologies to serve the complex requirements of corporate eLearning, ensuring the Quality Interactions team has the right tools and rock-solid technology to provide stellar client satisfaction, and guiding the organization's technology decisions through the many challenges of modern eLearning.

Georgia Barnes

Director of Marketing

(she/her/hers)
Georgia guides community outreach and online strategy for Quality Interactions, including eCommerce growth and content development. Georgia has a Bachelors of Arts in Communications from the University of Massachusetts - Amherst.

Joseph Betancourt, MD, MPH

Co-Founder, Emeritus

(he/him/his)
Joseph R. Betancourt, M.D., M.P.H., is the president of the Commonwealth Fund. One of the nation’s preeminent leaders in health care policy, equity, quality, and community health, Joe formerly served as the senior vice president for Equity and Community Health at Massachusetts General Hospital (MGH), and as founding director of the Disparities Solutions Center. He has devoted his career to improving the quality and value of health care for diverse populations.

Alexander Green, MD, MPH

Co-Founder

(he/him/his)
Alex practices internal medicine and urgent care at the Family Health Center of Worcester. Alex has widely published in the area of racial/ethnic disparities in healthcare and cultural competence. His work explores the root causes of health disparities and promotes culturally competent healthcare through education and quality improvement. Among other contributions, Alex was an expert panelist for the Joint Commission's Hospitals, Language, and Culture project and helped create a widely used documentary film and educational compendium, Worlds Apart.

J. Emilio Carrillo, MD, MPH

Co-Founder

(he/him/his)
Emilio is Senior Faculty at the Disparities Solutions Center at Massachusetts General Hospital, Clinical Associate Professor of Medicine at the Weill Cornell Medical College, and Clinical Associate Professor of Epidemiology and Health Services Research at the Weill Cornell Graduate School of Medical Sciences. Dr. Carrillo previously served as Vice President of Community Health at New York-Presbyterian Hospital, where he led the development and implementation of fourteen Patient Centered Medical Homes, the Office of Care Management, and the clinical operations of NYP’s DSRIP Performing Provider System – New York State’s groundbreaking Medicaid redesign program.