Skip to content

Improving Patient Experience

How one of the best hospitals in the U.S. improved patient experience and increased physician cultural competency using Quality Interactions cultural competency training for clinical and non-clinical staff.

Download the case study to discover how Massachusetts General Hospital:
  • Assessed their organization for cultural competency needs
  • Chose a partner to develop a solution to perceived inequities
  • Improved patient experience and physician cultural competency

Download Now