DEI Planning for Healthcare Organizations
A diversity, equity, and inclusion (DEI) plan is a critical tool your healthcare organization can...
Conversations in Cultural Competency: cultural competency
Culturally Competent Care in Telemedicine [Checklist]
Telemedicine has the potential to reshape the delivery of healthcare and improve health equity....
LEP Cultural Competency [Event Recap + Q&A]
The Quality Interactions webinar, "When Language Barriers Lead to Poor Patient Care (And What to Do...
Successful Communication with LEP Populations
For approximately 21.5 million people in the United States who have Limited English Proficiency...
10 Culturally Diverse Podcasts to Combat Implicit Bias
We recently updated our Implicit Bias course, "Recognizing and Responding to Implicit Bias." The...
Ensuring Health Equity for LGBTQ Patients Across Generations
The United States has a long history of anti-LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer)...
Cultural Competency and COVID-19
The COVID-19 pandemic is disproportionately affecting the most vulnerable among us. This includes...
Quality Interactions Selected as ACAP Preferred Vendor
Quality Interactions’ pioneering cultural competency education was chosen by the Association for...
6 Culturally Sensitive Ways to Approach Mental Health
Culture impacts every mental health patient—and every mental health practitioner. Culture is a key...
Cultural Awareness in Healthcare: A Checklist
Culture is a complex concept. It includes people’s beliefs, values, behaviors, and ways of...
Border Walls: Cultural Competency and the Hispanic/Latino Population
Culture has a profound impact on healthcare decision-making for Latino individuals and families....
Cultural Competency and Value-Based Care
The U.S. spends more on healthcare than any other country. Yet we struggle with healthcare access...
How to Approach Medical Decision-Making Across Cultures
If you've grown up in the U.S., you're probably familiar with the concept of a patient's "right to...
What is Health Literacy?
Health literacy describes a person's ability to obtain and understand the medical information...