5 Videos to Help You Understand Structural Racism
Conversations around achieving health equity often include references to structural racism (also...
Georgia Barnes
Georgia is Director of Marketing at Quality Interactions.
LEP Cultural Competency [Event Recap + Q&A]
The Quality Interactions webinar, "When Language Barriers Lead to Poor Patient Care (And What to Do...
Successful Communication with LEP Populations
For approximately 21.5 million people in the United States who have Limited English Proficiency...
Blended Implicit Bias Training for Michigan & Beyond
In June 2022, Michigan joined a growing number of states in requiring implicit bias or cultural...
Why Gender Pronouns Matter [Infographic]
Pronouns are a standard part of speech and written communication. They provide a shorthand way to...
Unequal Treatment: Health Equity 20 Years Later
Dr. Joseph Betancourt, a Quality Interactions co-founder, worked on the Unequal Treatment report,...
10 Culturally Diverse Podcasts to Combat Implicit Bias
We recently updated our Implicit Bias course, "Recognizing and Responding to Implicit Bias." The...
Black History and Contemporary Healthcare
Black History Month gives us the opportunity to recognize Black Americans' contributions to our...
Cultural Competency and Value-Based Care
The U.S. spends more on healthcare than any other country. Yet we struggle with healthcare access...
Best Practices for Working with Medical Interpreters
If you’re a healthcare provider who works with some of the 25 million limited English proficient...
Is Unconscious Bias Training Useful?
Unconscious (or implicit) bias training is in the spotlight. From the #MeToo movement to the chorus...5 Tips for Working with Medical Interpreters
Effective communication is essential to healthcare interactions at all levels. When patients have...