Andres Echeverri

Andres Echeverri is Director of Business Development & Strategic Accounts at Quality Interactions. Andres builds and manages client relationships and business strategies, and oversees program renewal for current clients.

Recent Posts

Improving Patient Experience - A Case Study

By Andres Echeverri on 5/21/19 10:04 AM

Massachusetts General Hospital improved patient experience—learn how you can too

Massachusetts General Hospital (MGH) is one of the nation's top medical institutions and a leader in the practice and research of medicine. It was established a community hospital charged with serving the medical needs of Boston's diverse population. Over 200 years later, people travel from all over the world to seek medical care at MGH, and serving diversity is still central to its mission.

Continue Reading

The Next Generation of Cultural Competency Training [Video]

By Andres Echeverri on 12/7/18 10:30 AM

Quality Interactions cultural competency training is better than ever

Great news here at Quality Interactions. Our industry-leading cultural competency training for healthcare organizations just got even better. We've updated and enhanced our popular course catalog, starting with the ResCUE ModelTM for effective cross-cultural interactions. With powerful new features that increase engagement and deepen learning, now is a great time to utilize our proven eLearning courses for your clinical and non-clinical staff.

Continue Reading