Course Features
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Pre- and Post-Tests
Track knowledge gains and earn certificates of completion.
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Case Scenarios
Apply strategies to real-life case scenarios written by practitioners and subject matter experts.
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Spaced Learning
Add on spaced learning challenges to ensure retention and deepen core learning.
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Course Overview
Interactive exercises and case-vignettes create an engaging course that builds learner awareness of various disabilities; discourages assumptions and stereotypes by promoting respectful inquiry; and provides etiquette guidelines for quality interactions. This course also covers Americans with Disabilities Act (ADA) requirements, reasonable accommodations, and compliance.
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Learning Outcomes
- Explain basic concepts and legal issues, including requirements of the Americans with Disabilities Act (ADA)
- Evaluate different types of disability, and determine what accommodations may be necessary in the workplace or when providing services
- Communicate effectively and engage in a way that is respectful of people with disabilities
Accreditation
Participants earn 1 CME, CEU, or CCM credit hour and a downloadable certificate of achievement.
This training is very useful. I learned a lot my own perceptions about disabled people and how to communicate more respectfully.
David, QI Learner
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Independent Learners
Purchase courses online and easily meet your licensing requirements today with engaging, accessible continuing education.
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Organizational Leaders
Fill out this quick form to schedule a 15-minute course demo and see why top healthcare organizations choose Quality Interactions as their source for employee learning.
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