Michele Courton Brown

Michele is the CEO of Quality Interactions. She has over 25 years of experience in leading, managing, and providing strategic direction to corporate, philanthropic, and nonprofit organizations. Michele hopes to inspire dialogue and welcomes your comments on this post.

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Is Unconscious Bias Training Useful?

By Michele Courton Brown on 5/20/18 4:36 PM



Unconscious (or implicit) bias training is in the spotlight. From the #MeToo movement to the chorus of outrage over the unwarranted arrests of two black men at a Starbucks, companies are facing increasing public pressure to address the roots of discriminatory treatment.  But questions remain over whether bias training is an effective course of action, versus a perfunctory act taken to avoid bad press.

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