Improve Patient Experience and Achieve Better Health Outcomes

Trusted for over 20 years by top healthcare institutions to ensure compliance and build communication skills among frontline clinicians and customer-facing staff.

Find the Right Training for You

Choose the best training solution for your needs:

Healthcare Organizations & Teams

Enterprise-level training with seamless LMS integration, unlimited access, and compliance tracking for organizations that want to boost health outcomes and improve retention.

Individual Healthcare Professionals

Self-paced courses providing CE credit hours designed for busy professionals who want to build patient-centered skills and meet licensing requirements with ease and efficiency.

Why Choose Our Training?

Quality Interactions online training ensures your team is prepared deliver high-quality care to all patients in a constantly evolving healthcare environment.

Improve Patient Outcomes

Equip your team with evidence-based training that strengthens communication, improves adherence, and builds trust.

Stay Compliant with Confidence

Meet CLAS standards, Joint Commission accreditation, and other state and federal healthcare training requirements.

Drive Real-World Impact

Reduce readmissions, boost patient satisfaction, and improve workforce retention with high-quality training solutions.

Experience Training That Delivers Results

Over 400,000 healthcare professionals trust Quality Interactions to build communication skills and improve outcomes.

91% say our training will impact their healthcare practice

94% would recommend our training to a friend or coworker

82% say they retained knowledge and skills one year later

Gain knowledge from leading healthcare delivery experts

Engage with interactive case studies based on clinical scenarios

Build communication skills that impact outcomes

Improve decision-making with practice scenarios

Stay compliant with confidence

Build confidence to provide exceptional care for anyone

Create connections through shared understanding

Earn CE credits with every course to meet healthcare licensing requirements

How QI Learn™ Helps Healthcare Teams Succeed

QI Learn is our comprehensive learning platform used by hospitals, health plans, and community health centers to improve patient communication, experience, and outcomes across their organizations.

All-Inclusive Subscriptions

Scalable training solutions for teams of any size to ensure organization-wide adoption and skill-building.

Resource Library

A collection of microlearning modules, quick-reference guides, and real-time learning tools for practical application.

Seamless Integration

Compatible with major learning platforms like HealthStream and Oracle, making it easy to implement.

Tailored Solutions

Customizable training packages to align with your organization’s specific needs and compliance requirements.

Demo QI Learn™ for Teams

Why Invest in Patient-Centered Training?

Stronger patient-provider communication improves outcomes, boosts satisfaction, and reduces costs.

Better Patient Experience Scores

Hospitals that implement cross-cultural communication training see a measurable increase in patient satisfaction scores.

Improved Provider Effectiveness

Studies show healthcare training programs focused on cross-cultural skills lead to better provider communication and more productive patient interactions.

Reduced Costs and Readmissions

Training in a patient-centered approach is linked to fewer hospital readmissions and lower overall healthcare costs.

What Our 500,000 Learners Say

QI learners appreciate our engaging content, streamlined user experience, and interactive learning model.

"Thought-provoking. Helped me better understand how to apply a patient-centered approach."

Lisa P.
OB/GYN in Oregon

"Strengthened my knowledge and skills with good content and activities to keep me focused."

Shona K.
Nurse in Michigan

"Great and educational. Well-rounded with facts, stories, and visuals. Easy to roll out to my team!"

Eric T.
CMO in Illinois

Demo QI Learn™ for Teams

Ready to Get Started?

Join leading healthcare organizations and professionals who trust QI Learn™ for Teams to improve care, strengthen communication, and achieve compliance with confidence. Request a demo today.

Test-drive our products

Including multimedia courses, resource library, and reporting.

Learn about tailored solutions

Including custom training, learning pathways, and compliance packages.

Explore seamless integration

Find out how QI Learn™ integrates with your current learning systems.

Request a Demo

Meet Our Team

Get to know our dedicated team of experts who are passionate about delivering top-notch cultural competency training.

With decades of combined experience in healthcare and education, we are committed to helping you create inclusive and effective patient care environments.