Cultural Competency Training for Healthcare Professionals

Unlock successful communication across cultures to provide high-value, patient-centered healthcare.

Welcome to Quality Interactions

Our mission is to improve health equity

Health disparities due to race, ethnicity, gender, disability status, LGBTQ status, and more create devastating and costly inequities in our healthcare system.

Expert-designed, research-based cultural competency courses give you the cross-cultural skills you need to reduce health disparities and improve healthcare for all patients.

Browse our accredited courses and start your journey today.

Course Catalog

Grow With Us

Inc. named Quality Interactions one of America's fastest growing private companies for 2022.

More healthcare organizations and individual practitioners are choosing Quality Interactions as their partner in health equity. Discover how we can help you grow into a truly inclusive care provider for diverse patients and families.

Overall Ranking

in Health Services

in Massachusetts

How We Help

Quality Interactions works with healthcare leaders to build customized cultural competency training programs that give healthcare professionals the skills they need to improve patient experience, boost adherence and health outcomes, and provide high-value care to diverse populations.

Accredited Courses

Organizational Assessment

Uncover areas of need and track growth and improvement.

Custom Solutions

Lesson plans and messaging tailored to your organization's needs.

New Online Course

LEP Cultural Competency

Ensuring High-Quality Care for Individuals with
Limited English Proficiency

CME/CEU/CCM/ASWB Credit

Build your capacity to engage professional interpreters and communicate confidently with patients with limited English proficiency (LEP).

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Popular Courses

Available for organizational license or individual purchase in our online store.

ResCUE Model™ for Cross-Cultural Clinical Care

CME, CEU, CCM, CDE Credit

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Recognizing & Responding to Implicit Bias

CME, CEU, CCM, CDE Credit

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Cross-Cultural Care in Mental Health & Depression

CME, CEU, CCM, ASWC Credit

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Culturally Competent Care for the Medicare Population

CME, CEU, CCM Credit

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Our approach to cultural competency training is person-centered, research-based, and field-tested.

Chosen By Over 300,000 Healthcare Professionals

Quality Interactions is the definitive choice for cultural competency training for healthcare workers, including doctors, nurses, dentists, mental healthcare providers, social workers, chiropractors, massage and alternative therapists, and health plan employees.