Learners can gauge the impact of the training with pre- and post-assessments to measure knowledge. Assessments aid individual understanding and also help the organization collect data to show the effectiveness of cultural competency initiatives to patients, staff, community members, and other stakeholders.
This course is packed with interactive exercises to help illustrate concepts and stimulate deep learning. Active engagement with the course content helps participants sharpen their focus, retain knowledge, and apply critical thinking skills.
This course presents real-world case vignettes based on the experience of practicing clinicians. This allows learners to explore issues and solutions common in the healthcare setting. Learners are asked to analyze the scenarios and apply strategies to create "quality interactions."
Participants earn 1 CCE, CMU, or CME credit, a downloadable certificate of achievement, and social media badges.
