Course Accreditation Information

Culturally Competent Care for the Medicare Population is jointly provided by Tufts University School of Medicine Office of Continuing Education and Quality Interactions.

Hardware and Software Requirements

Our distribution platform for learning content and courses are:

• 100% Web based
• All major up-to-date Internet browsers supported
• Access via mobile device
• Some courses require Adobe Flash 8 plug-in or newer
• JavaScript enabled
• May need to disable pop-up blockers if they interfere with the course

• Original Release Date: March 1, 2017
• Last Review Date: June 29, 2018
• Expiration Date: June 30, 2020

• Estimated time to complete this activity: 1 hour
• There is no fee for this activity

Program Faculty, Planning Committee, and Reviewers

• Joseph R. Betancourt, MD, MPH; Founder; Director, The Disparities Solutions Center; Senior Scientist, The Mongan Institute for Health Policy; Director of Multicultural Education, Multicultural Affairs Office, Massachusetts General Hospital; Associate Professor of Medicine, Harvard Medical School
• Alexander R. Green, MD, MPH; Founder; Associate Professor of Medicine, Harvard Medical School; Director, Theme on Health Equity and Cross-Cultural Care, Harvard Medical School; Senior Scientist, Mongan Institute for Health Policy, Massachusetts General Hospital
• J. Emilio Carrillo, MD, MPH; Founder; Senior Faculty, Disparities Solutions Center, Massachusetts General Hospital, Clinical Associate Professor of Medicine, Weill Cornell Medicine

• Joseph R. Betancourt, MD, MPH
• Alexander R. Green, MD, MPH
• Kate Chai-Onn, Director of Content Development, Quality Interactions
• Megan Bedford, Director of Marketing & Communications, Quality Interactions
• Richard Glickman-Simon, MD (reviewer), Assistant Professor, Tufts University School of Medicine (TUSM)
• Linda Ordway, RN, MS, ACNP-BC, CHFN (reviewer), Nurse Planner, TUSM Office of Continuing Education

Disclosures

All faculty, course directors, planning committee members, and others in a position to control the content of an educational activity are required to disclose to the audience any relevant financial relationships with commercial interests. A commercial Interest is defined as any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. Conflicts of interest resulting from a relevant financial relationship are resolved prior to the activity during the content review.

The following individuals have no relevant financial relationship to report in the last 12 months with a commercial interest: Joseph Betancourt, MD, MPH, Alexander Green, MD, MPH, J. Emilio Carrillo, MD, MPH, Kate Chai-Onn, Megan Bedford, Richard Glickman-Simon, MD, and Linda Ordway, RN, MS, ACNP-BC, CHFN.

TUSM OCE Staff: Karin Pearson, CHCP, Mirosleidy Tejeda, MS and Jennifer Besaw

Target Audience

Clinical staff such as physicians, behaviorists, nurses, nurse practitioners, physician assistants, medical students, and case managers.

Activity Goal

The goal of this interactive activity is to provide learners with common clinical and cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse patient populations.

Learner Objectives/Outcomes - At the conclusion of the activity, learners will be able to:

• Outline the unique challenges healthcare organizations face in providing and managing care for the Medicare population.
• Explain the social and cultural issues most relevant for the diverse Medicare population.
• Practice effective communication across cultures and generations.
• Develop appropriate management strategies that consider cultural perspectives and preferences.

This activity is designed to address the following ACGME/ABMS, IOM, and IEC competencies: Patient care and procedural skills, interpersonal and communication skills, professionalism, provide patient-centered care, and interprofessional communication.

Accreditation Statements

Case Managers

This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.

The course is approved for 1 CE contact hour(s).

Activity code: H00035852

Approval Number: 190000380

To claim these CEs, log into your CE Center account at www.ccmcertification.org.

Requirements for Successful Completion

To receive CE credit/contact hours, participants must register, view the content, complete the evaluation, and successfully complete the post-test with a minimum score of 70%. Certificates/statements of credit will be available electronically after successful completion of the activity.

Commercial Support

There is no commercial support for this activity.

ADA/OEO Nondiscrimination Policy

Tufts University School of Medicine (TUSM) considers all applicants and activity participants without regard to race, color, national origin, age, religious creed, sex or sexual orientation. TUSM is an Equal Opportunity Employer. TUSM does not discriminate on the basis of a disability in admissions, access to treatment, or employment in their programs and activities as identified in the Americans with Disabilities Act.

Policy on Privacy and Confidentiality

To view the privacy policy for TUSM OCE, please see: http://medicine.tufts.edu/Education/Continuing-Education/Privacy-and-Confidentiality-Policy

For question regarding certification, please contact Tufts University School of Medicine- Office of Continuing Education at med-oce@tufts.edu or 617-636-6579.

For technical help, please contact help@qualityinteractions.com.