Course Accreditation Information

Creating a Welcoming Healthcare Environment for LGBTQ Individuals is jointly provided by Tufts University School of Medicine Office of Continuing Education and Quality Interactions.

Hardware and Software Requirements

Our distribution platform for learning content and courses are:

• 100% Web based
• All major up-to-date Internet browsers supported
• Access via mobile device
• Some courses require Adobe Flash 8 plug-in or newer
• JavaScript enabled
• May need to disable pop-up blockers if they interfere with the course

• Original Release Date: March 1, 2017
• Last Review Date: June 29, 2018
• Expiration Date: June 30, 2020

• Estimated time to complete this activity: 1 hour
• There is no fee for this activity

Program Faculty, Planning Committee, and Reviewers

• Joseph R. Betancourt, MD, MPH; Founder; Director, The Disparities Solutions Center; Senior Scientist, The Mongan Institute for Health Policy; Director of Multicultural Education, Multicultural Affairs Office, Massachusetts General Hospital; Associate Professor of Medicine, Harvard Medical School
• Alexander R. Green, MD, MPH; Founder; Associate Professor of Medicine, Harvard Medical School; Director, Theme on Health Equity and Cross-Cultural Care, Harvard Medical School; Senior Scientist, Mongan Institute for Health Policy, Massachusetts General Hospital
• J. Emilio Carrillo, MD, MPH; Founder; Senior Faculty, Disparities Solutions Center, Massachusetts General Hospital, Clinical Associate Professor of Medicine, Weill Cornell Medicine

• Joseph R. Betancourt, MD, MPH
• Alexander R. Green, MD, MPH
• Gary Bailey, DHL, MSW, ACSW, Director, Simmons School of Social Work Urban Leadership Program; Coordinator, Dynamics of Racism and Oppression Sequence; Professor of Practice, Simmons College School of Social Work; Professor of Practice, Simmons College School of Nursing and Health Studies
• Kate Chai-Onn, Director of Content Development, Quality Interactions
• Megan Bedford, Director of Marketing & Communications, Quality Interactions
• Richard Glickman-Simon, MD (reviewer), Assistant Professor, Tufts University School of Medicine (TUSM)
• Linda Ordway, RN, MS, ACNP-BC, CHFN (reviewer), Nurse Planner, TUSM Office of Continuing Education

Disclosures

All faculty, course directors, planning committee members, and others in a position to control the content of an educational activity are required to disclose to the audience any relevant financial relationships with commercial interests. A commercial Interest is defined as any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients. Conflicts of interest resulting from a relevant financial relationship are resolved prior to the activity during the content review.

The following individuals have no relevant financial relationship to report in the last 12 months with a commercial interest: Joseph Betancourt, MD, MPH, Alexander Green, MD, MPH, J. Emilio Carrillo, MD, MPH, Kate Chai-Onn, Megan Bedford, Richard Glickman-Simon, MD, and Linda Ordway, RN, MS, ACNP-BC, CHFN.

TUSM OCE Staff: Karin Pearson, CHCP, Mirosleidy Tejeda, MS and Jennifer Besaw

Target Audience

Clinical staff such as physicians, behavioralists, nurses, nurse practitioners, physician assistants, medical students, and case managers.

Activity Goal

The goal of this interactive activity is to provide learners with common clinical and cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse patient populations.

Learner Objectives/Outcomes - At the conclusion of the activity, learners will be able to:

• Integrate appropriate LGBTQ community-specific terminology in a respectful way.
• Explain the laws governing LGBTQ individual rights and how they impact interactions within the healthcare environment.
• Distinguish healthcare issues specific to LGBTQ individuals.
• Implement strategies for creating a welcoming and inclusive environment for LGBTQ individuals to improve their experience of care and outcomes.

This activity is designed to address the following ACGME/ABMS, IOM, and IEC competencies: Patient care and procedural skills, interpersonal and communication skills, professionalism, provide patient-centered care, and interprofessional communication.

Accreditation Statements

Physicians

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Tufts University School of Medicine Office of Continuing Education (TUSM OCE) and Quality Interactions. TUSM OCE is accredited by the ACCME to provide continuing medical education for physicians.

TUSM OCE designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Risk Management: This program meets special CE requirements for 1.0 credit in the following categories in these states:

• Massachusetts: Risk Management
• Pennsylvania: Risk Management/Patient Safety
• New Jersey: Cultural Competency

Nurses

Tufts University School of Medicine Office of Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

This activity provides 1 Contact Hour for nurses.

Case Managers

This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.

The course is approved for 1 CE contact hour(s).

Activity code: H00035767

Approval Number: 190000295

To claim these CEs, log into your CE Center account at www.ccmcertification.org.

Requirements for Successful Completion

To receive CE credit/contact hours, participants must register, view the content, complete the evaluation, and successfully complete the post-test with a minimum score of 70%. Certificates/statements of credit will be available electronically after successful completion of the activity.

Commercial Support

There is no commercial support for this activity.

ADA/OEO Nondiscrimination Policy

Tufts University School of Medicine (TUSM) considers all applicants and activity participants without regard to race, color, national origin, age, religious creed, sex or sexual orientation. TUSM is an Equal Opportunity Employer. TUSM does not discriminate on the basis of a disability in admissions, access to treatment, or employment in their programs and activities as identified in the Americans with Disabilities Act.

Policy on Privacy and Confidentiality

To view the privacy policy for TUSM OCE, please see: http://medicine.tufts.edu/Education/Continuing-Education/Privacy-and-Confidentiality-Policy

For question regarding certification, please contact Tufts University School of Medicine- Office of Continuing Education at med-oce@tufts.edu or 617-636-6579.

For technical help, please contact help@qualityinteractions.com.