Quality Interactions offers the Cultural Competency Quality Performance Compass™ (QI Compass) to organizations seeking to assess their preparedness to deliver high-value services to a diverse population. It focuses on key areas of performance that are directly tied to health care equity, quality, and cost.
The QI Compass is administered as an anonymous, online survey that can be reported by disctinct populations, such as employee groups. Results are presented in multiple formats for various internal uses, including an executive summary report, graphic charts (formatted by question), and full data sets in Excel.
This assessment allows organizations to partner with Quality Interactions in finding exact solutions tailored to specific employee populations, and track their improvements throughout the training process.