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Deloris Pettis, MBA, CIA, CRMA

Chief Financial Officer

Deloris Pettis is senior executive with broad experience in audit, general management, and risk management across the public and private sectors and in higher education. Prior to joining Quality Interactions as CFO, Deloris served as the VP for Enterprise Risk Management at Northeastern University where she was responsible for the implementation of an institution-wide enterprise risk management program. Her work led to the effective incorporation of risk analysis with university strategy and stronger governance practices.


“Diversity may be the hardest thing for a society to live with, and perhaps the most dangerous thing for a society to be without.” - William Sloane Coffin

Earlier, Deloris served for 13 years in roles of increasing responsibility at Harvard University, including the position of Director of Risk Management and Audit Services where she chaired Harvard’s international projects committee and Associate Vice President for Sponsored Research Administration. Deloris has also held audit leadership positions at Digital Equipment Corporation, the Massachusetts Bay Transportation Authority, and Barone & Associates, as well as financial and compliance roles at the Bank of Boston. Deloris began her career in public accounting at KPMG.

Deloris earned her MBA in accounting from Tulane University and has a BSC in Political Science from the State University of New York at Buffalo. She is a Certified Internal Auditor (CIA), and has a Certification in Risk Management Assurance (CRMA).

Deloris is a member of the Institute of Internal Auditors and Society of Corporate Compliance and Ethics. In addition, Deloris serves on the Board of Directors of OneUnited Bank and as Audit Committee Chair; Board of Directors of Boston Urban League; President of Newton Chapter Jack and Jill; and Town Meeting Member for the Town of Framingham.



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