Jointly provided by Tufts University School of Medicine Office of Continuing Education and Quality Interactions.
Hardware and Software Requirements
Our distribution platform for learning content and courses are:
- 100% Web based
- All major up-to-date Internet browsers supported
- Access via mobile device
- Some courses require Adobe Flash 8 plug-in or newer
- May need to disable pop-up blockers if they interfere with the course
- Estimated time to complete this activity: 1 hour
- There is no fee for this activity
Program Faculty, Planning Committee, and Reviewers
Course Directors and Authors
- Joseph R. Betancourt, MD, MPH; Founder; Director, The Disparities Solutions Center; Senior Scientist, The Mongan Institute for Health Policy; Director of Multicultural Education, Multicultural Affairs Office, Massachusetts General Hospital; Associate Professor of Medicine, Harvard Medical School
- Alexander R. Green, MD, MPH; Founder; Director, The Disparities Solutions Center; Mongan Institute for Health Policy; Director for Multicultural Education, Massachusetts General Hospital; Associate Professor of Medicine, Harvard Medical School
- Emilio Carrillo, MD, MPH, Founder
- Joseph R. Betancourt, MD, MPH
- Alexander R. Green, MD, MPH
- Kate Chai-Onn, Content Lead, Quality Interactions
- Megan Bedford, Marketing and Communications, Quality Interactions
- Richard Glickman-Simon, MD (reviewer), Assistant Professor, Tufts University School of Medicine (TUSM)
- Linda Ordway, RN, MS, ACNP-BC, CHFN (reviewer), Nurse Planner, TUSM Office of Continuing Education
Clinical health plan staff such as physicians, behavioralists, nurses, nurse practitioners, physician assistants, pharmacists, medical students, case managers
The goal of this interactive activity is to provide learners with common clinical and cross-cultural scenarios that build a framework of knowledge and skills for delivering quality care to diverse patient populations.
Learner Objectives/Outcomes – At the conclusion of the activity, learners will be able to:
- Summarize how cultural competence is important to the delivery of high-quality healthcare services.
- Define the social and cultural issues that are relevant in the care of diverse patient populations.
- Communicate effectively across cultures.
- Develop appropriate management strategies that take into account patients’ cultural perspectives or preferences.
This activity is designed to address the following ABMS/IOM competencies: Patient care, interpersonal and communication skills, and professionalism
NOTE: Please see individual modules for module-specific accreditation information.
Please see individual modules for information regarding AMA PRA Category 1 Credit™ for physicians. Not all modules offer AMA PRA Category 1 Credit™ for physicians.
Please see individual modules for information regarding contact hours for nurses. Not all modules offer contact hours for nurses.
Please see individual modules for information regarding contact hours for case managers. Not all modules offer contact hours for case managers.
The module, “Improving Adherence in Diverse Populations for Pharmacists” is certified for pharmacists.
Tufts University School of Medicine Office of Continuing Education is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
This activity is available for 1 contact hours, Universal Activity Number: 0054-9999-13-410-H05-P.
Type of continuing pharmacy education: application
Disclosure of Relevant Financial Relationships with Commercial Interests:
All faculty, course directors, planning committee members, and others in a position to control the content of an educational activity are required to disclose to the audience any relevant financial relationships with commercial interests. Conflicts of interest resulting from a relevant financial relationship are resolved prior to the activity during the content review.
The following individuals have reported no relevant financial relationships with a commercial interest: Joseph R. Betancourt, MD, MPH (author, planner); Alexander R. Green, MD, MPH (author, planner); Emilio Carrillo, MD, MPH, Kate Chai-Onn (planner); Megan Bedford (planner); Richard Glickman-Simon, MD (reviewer); Linda Ordway, RN, MS, ACNP-BC, CHFN (reviewer, Nurse Planner, TUSM OCE); Karin Pearson, TUSM OCE staff
There is no commercial support for these certified modules.
Requirements for Successful Completion:
To receive CE credit/contact hours, participants must register, view the content, complete the evaluation, and successfully complete the post-test with a minimum score of 70%. Certificates/statements of credit will be available electronically after successful completion of the activity.
Pharmacists: see “Improving Adherence in Diverse Populations for Pharmacists” module for information requirements for successful completion.
Start Dates, Last Review Dates, and Expiration Dates:
Please see individual modules for start date, last review date, and expiration date.
The content and views presented in this educational activity are those of the faculty and do not necessarily reflect the opinions or recommendations of Tufts University School of Medicine or Quality Interactions. Inclusion in this activity does not constitute approval or endorsement of any commercial products or services. These materials have been prepared based on the best available information, but are not exhaustive of the subject matter. Participants are advised to critically appraise the information presented and encouraged to consult the available literature for any commercial products mentioned. Accreditation status does not imply endorsement by the TUSM OCE or ANCC of any commercial products displayed in conjunction with an activity.
ADA/OEO Nondiscrimination Policy
Tufts University School of Medicine (TUSM) considers all applicants and activity participants without regard to race, color, national origin, age, religious creed, sex or sexual orientation. TUSM is an Equal Opportunity Employer. TUSM does not discriminate on the basis of a disability in admissions, access to treatment, or employment in their programs and activities as identified in the American with Disabilities Act.
For question regarding certification, please contact Tufts University School of Medicine- Office of Continuing Education at firstname.lastname@example.org or 617-636-6579.